INFO
Key information to help you understand the next steps of the booking process and ensure an efficient initial consultationHow does the booking process work?
When you click on the booking calendar, you will see 30-minute availability slots for your private video consultation. The preferred method of video contact is via Zoom. Once your booking is confirmed you will be emailed a link for the meeting. Any x-rays and documents can be attached in a reply email.
How do I get prepared for the consultation?
Before the meeting, make sure you have completed the online forms in as much detail as possible, and emailed through any resort x-rays or medical documents. For the call, it is best to be in a private area with good phone/wifi reception. Zoom can be used through your browser or as a downloaded app. If there is a problem using Zoom then a wifi or network call can be used instead.
What happens if I have already left the resort and am back in the UK?
You can still use the full service. This will still save you valuable time getting expert advice and follow-up. There are often significant waits for this type of treatment and delays to treatment can worsen outcomes.
How much does the service cost?
£300
What does the service include?
- Assessment of uploaded x-rays and medical centre documents
- In resort private video consultation
- Summary letter for your records and your UK GP
- Referral letter for follow-up to your local NHS trauma/fracture clinic or private medical centre
- Pre-booked scan in local UK private medical centre upon your return if required. The private scan itself will incur an additional cost.
What should I do after I land back in the UK?
If you have chosen a private pathway then you will be contacted by the medical centre to ensure you have a scan appointment (if required) and an outpatient follow-up with a Trauma & Orthopaedic Consultant. You can choose the private medical centre, consultant and timing based on your location and convenience.
If you have chosen an NHS pathway then you need to wait for your GP or local trauma/fracture clinic. It is worth calling both of these to ensure that they have received the consultation letter and you’re on their waiting list.